Customer Service Avocate II

Regal Rexnord
📍 Apodaca, Nuevo Leon, Mexico 💼 Full time 🕒 Posted June 03, 2026

Job Description

REGAL REXNORD APODACA II

Vacante en Nuevo Leon Apodaca,

Role:
Customer Care Advocate I

Position Summary:

TheCustomer Care Advocate Iserves as theprimary contactfor requestsfor orders, quotes,product questions, as well as a myriad of other customer inquiries.This role ensures a seamless customer experience through expertise, ownership,accountability,and responsiveness.CCA1receivesgeneralproduct, systems, and process training on all generalMCSproducts.

Responsibilities:

  • Dedication to 80-20 overserve strategies 

  • Handlesinternal & external customer inquiriesquotes & orders, utilizingestablished standard operating policies & procedures. 

  • Responsible forbuilding strongcustomer relationships and delivering customer-centric solutions

  • Support corporate initiatives designed to overserve our customers while providing aneffortless customer experience

  • ...

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    Job Details

    • Location Apodaca, Nuevo Leon
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 03, 2026
    • Application Deadline July 13, 2026