Customer Service Associate

TransPerfect

📍 Philippines, Philippines, Philippines 💼 Full time 🕒 Posted March 02, 2026

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Job Description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Customer Service Associates are responsible for in-bound calls displaying great customer service skills to ensure highest level of customer satisfaction.
Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
Communicates effectively and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor
Attends all scheduled training as ...
            

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Job Details

Location Philippines, Philippines
Job Type Full time
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026