Customer Service Associate (Mandarin/ Cantonese) -Hybrid working

Dow Jones
📍 hong kong, hkg, hong kong, hkg, Hong Kong 💼 Full-time 🕒 Posted February 24, 2026

Job Description

Job Description

:

The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.

Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.

We encourage anyone that wants to join us in our mission to apply.

CUSTOMER SERVICE ASSOCIATE - CONSUMER APAC

Based in:

Hong Kong

Reports to:

Customer Service Supervisor - APAC

Key Responsibilities

  • Provide high-level telephone and email support on Dow Jones suite of products and services includ...
  • Ready to Apply?

    Submit your application today and join our talented team at Dow Jones.

    Submit Application

    Job Details

    • Location hong kong, hkg, hong kong, hkg
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date February 24, 2026
    • Application Deadline April 05, 2026