Customer Service Associate

Special Instructions to Applicants
Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).

Job Summary
The Customer Service Associate will act as an ambassador for the university and serve as a primary point of contact for students, faculty and staff by providing information related to vehicle registration, parking passes, rules and regulations, and parking citations. The Associate will also assist visitors in complying with the traffic and parking regulations.

Primary Duties and Responsibilities


+ Assists customers with vehicle registration and resolves issues related to billing, permits, boots, tows and other citations.

+ Process manual data entry for vehicle registrations and citations when necessary, and maintains weekly and monthly reports related to permit sales and citations.
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