Customer Service Associate

Job Summary

Following our successful Series B funding round and growing momentum with the NHS, we’re seeking a proactive and driven Customer Service Associate to play a pivotal role in supporting our operations as Cyted scales its diagnostic device and testing offering. Acting as a trusted partner to clinical teams, this role focuses on driving adoption, ensuring seamless integration into existing pathways, and delivering a high‑quality user experience.

Working at the intersection of healthcare, technology, and service delivery, you will collaborate closely with NHS stakeholders to optimise performance, resolve challenges, and maximise the clinical and operational impact of Cyted’s test.

The role also contributes to continuous improvement by capturing real‑world insights and feeding these back into product, marketing and operations teams.

As Cyted continues to expand, you will be critical in building strong, long‑term partnerships and supporting ...

Ready to Apply?

Submit your application today and join our talented team at Cyted Health.