Customer Service Assistant

Do you thrive on delivering excellent customer service and making a real difference every day?

Do you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve?

Then read on to learn more about our exciting role on offer!

You will join our vibrant, welcoming and supportive Contact Centre within the Customer Service team who are proud of the high level of service we provide for our customers.

We are a people business - excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate.

We aim to meet customer needs by giving consistent information, advice and support at their convenience.

• A service that offers ease of access and intuitive navigation
• Consistent and high-quality contact management
• A ...

Ready to Apply?

Submit your application today and join our talented team at Staffordshire County Council.