Customer Service Assistant (PFI)

The Riverside Group
📍 hull and east yorkshire, england, United-Kingdom 💼 Full-time 🕒 Posted June 17, 2026

Job Description

Job Title: Customer Service Assistant
Contract Type: Permanent
Salary: £26,251.43 per annum (pro rata)
Working Hours: 23.3 hours per week
Working Pattern: 3-week rolling rota with a mix of early, late and weekend shifts. Typical hours are 9:00am–2:30pm, 2:30pm–8:00pm, and 9:00am–5:00pm (weekends and bank holidays)
Location: Harrison Park, Hull

About you

  • Experience of working within a housing or support environment
  • Good communication and conflict resolution skills
  • Organisational skills
  • Experience working with vulnerable customers

Benefits

  • Competitive pay & generous pension
  • 25 days holidays plus bank holidays (pro rata)
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Riverside is a Disability Confident Employer and operates a Guaranteed Intervi...

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Job Details

  • Location hull and east yorkshire, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 17, 2026
  • Application Deadline July 27, 2026