Customer Service Assistant - Norwich

About the role

We’re looking for a friendly, helpful person to join the team in our Norwich branch. The role is at the heart of the local community, supporting a wide range of customers in a welcoming environment where every day is different. It requires someone who can engage with diverse people, provide efficient support, and find solutions for customer needs.

Key responsibilities

• Find solutions for customers and keep up to date with services, policies and procedures.
• Maintain accurate admin records.
• Handle cash transactions carefully and accurately.
• Triage and take telephone calls for the greater Customer Service area.

Our benefits

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme.
• Annual discretionary bonus scheme.
• Personal pension with enhanced contributions.
• Maternity, paternity and shared parental leave.
• Extensive wel...

Ready to Apply?

Submit your application today and join our talented team at Coventry Building Society.