Customer Service Assistant -NorthLink Ferries

Serco Limited
📍 whitehall, scotland, United-Kingdom 💼 Full-time 🕒 Posted June 17, 2026

Job Description

Customer Service Assistant

NorthLink Ferries, Hatston Ferry Terminal, Kirkwall, Orkney. KW15 1ZL

Maternity coverJuly2026 until July2027.

15 hours per week, across Monday – Sunday.

£12,118.81 per annum, plus benefits.

Overview

Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? Are you looking for full time flexible hours for your next role? We have an exciting opportunity to join our fantastic team based in Hatston, Kirkwall. Working in our busy terminal, you'll be part of our Customer Service team, who work hard to provide a high‑quality service to customers within one of Transport's flagship contracts NorthLink Ferries. In this role of Customer Service Assistant, you will be making reservations and assisting in the effective running of the department as part of a team that strives to deliver a great experience for each one of our passengers....

Ready to Apply?

Submit your application today and join our talented team at Serco Limited.

Submit Application

Job Details

  • Location whitehall, scotland
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 17, 2026
  • Application Deadline July 27, 2026