Customer Service Assistant

JOB TITLE: Customer Service Advisor

PAY: £14.40p/hr

LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026

HOURS: Full Time, 35 hours per week

WORKING PATTERN:

Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based.

Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time.

START DATE: 13th July 2026

CONTRACT: 6 months

About this opportunity

Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers?

Consumer Lending is a key part of our Group...

Ready to Apply?

Submit your application today and join our talented team at Pontoon.

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