Customer Service Assistant (Insurance)

About the Role

We are looking for a motivated Customer Service Assistant to join our team at RHB Insurance Berhad. In this role, you'll deliver excellent customer service by handling customer enquiries and policy-related matters accurately and efficiently across multiple service channels. You will also support day-to-day administrative operations while ensuring a seamless customer experience and compliance with service standards.

What You Will Be Doing

• Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk‑in customers, and non‑voice platforms.
• Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.

  Ready to Apply?

  Submit your application today and join our talented team at RHB Insurance Berhad.

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