Customer Service Assistant

Coventry Building Society
📍 Gloucester, England, United Kingdom 💼 Full-time 🕒 Posted June 22, 2026

Job Description

About the role

We’re looking for a friendly, helpful person to join the team in our Gloucester branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. This role will suit someone who’s at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area. Benefits:
  • 25 days holiday a year plus bank holidays and a holiday buy/sell scheme
  • Annual discretionary bonus scheme
  • Personal pension with matched contributions
  • Maternity, paternity and shared parental leave
  • Extensive wellbeing support
  • Life assurance (6 tim...
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    Job Details

    • Location Gloucester, England
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 22, 2026
    • Application Deadline August 01, 2026