Customer Service Assistant

Customer Service Assistant – OSB Group

Join to apply for the Customer Service Assistant role at OSB Group.

What you will be doing

As a Customer Service Assistant, you will deliver a consistently high standard of customer service while completing banking transactions in the Hempstead Branch.

• Building rapport face-to-face with customers in a busy branch environment
• Accurately processing transactions and amendments on various types of savings accounts, such as:
  • Deposits and withdrawals
  • Faster payments / CHAPS
  • Registering bereavements / Power of Attorneys
  • Handling large sums of cash
  • Opening new savings accounts
  • Carrying out daily banking within the branch
  • Overseeing G4S cash collections and deliveries
  • Identifying and supporting vulnerable customers
  • Supporting customers wishing to provide feedback or raise a complaint

Ready to Apply?

Submit your application today and join our talented team at OSB Group.