Job Description
SUMMARY
Provide excellent service to internal and external customers by achieving service goals while demonstrating quality, accuracy, accountability and team skills.
ESSENTIAL DUTIES & RESPONSIBILITIES
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Train to become a Customer Service Specialist through one-on-one and hands-on training.
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Pre-screen and process transactions in policy processing systems according to department authority guidelines.
•
Pull all forms required to complete the processing transaction. Prepare and type forms and other documents as needed.
•
Communicate with agents as needed including written and oral correspondence.
•
Request missing or additional information.
•
Verify information which appears inconsistent with other known data.
•
Answer questions concerning status of changes and new business.
•
Maint...
Provide excellent service to internal and external customers by achieving service goals while demonstrating quality, accuracy, accountability and team skills.
ESSENTIAL DUTIES & RESPONSIBILITIES
•
Train to become a Customer Service Specialist through one-on-one and hands-on training.
•
Pre-screen and process transactions in policy processing systems according to department authority guidelines.
•
Pull all forms required to complete the processing transaction. Prepare and type forms and other documents as needed.
•
Communicate with agents as needed including written and oral correspondence.
•
Request missing or additional information.
•
Verify information which appears inconsistent with other known data.
•
Answer questions concerning status of changes and new business.
•
Maint...
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Submit ApplicationJob Details
- Location McPherson, Kansas
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date June 10, 2026
- Application Deadline July 20, 2026