Customer Service Appointment Coordinator (BDC) WILL TRAIN

Atlantic Auto Group
📍 West Islip, New York, United States 💼 Employment: Full-time 🕒 Posted July 08, 2026

Job Description

Job Description

We are looking for Customer Service Appointment Coordinators to join our team! This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.

The Service Appointment Coordinator, also known as Service BDC plays a critical role in the success of the dealership’s service department by managing customer communication and driving service appointments. This role focuses on building customer relationships, handling inbound and outbound calls, scheduling appointments, and promoting service offerings. The Service BDC Rep acts as a liaison between customers and the service team, ensuring a seamless and professional experience.

We want to hire only the best, so you must pass a drug test and a background check.

Responsibilities

  • Answer incoming service-related calls and respond to web inquiries.
  • Make outbound calls to confirm upcoming appoi...
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    Job Details

    • Location West Islip, New York
    • Job Type Employment: Full-time
    • Category Information and Record Clerks
    • Posted Date July 08, 2026
    • Application Deadline August 17, 2026