Customer Service and Collections Agent

Top Business
📍 Egypt, Egypt, Egypt 💼 Full-time 🕒 Posted February 22, 2026

Job Description

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat, ensuring high levels of satisfaction.
  • Resolve customer issues and complaints promptly and professionally.
  • Contact customers with overdue accounts to arrange payment solutions and negotiate payment plans in alignment with company policies.
  • Handle billing inquiries and discrepancies, providing solutions and clarifications.
  • Update account information and payment status accurately in the system.
  • Days Off Fixed and rotational shifts.
  • Requirements:
  • Bachelor’s degree in business administration or any related field.
  • Fluent in English is a must.
  • Preferable customer service experience.
  • Gap year candidates are welcome.
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    Job Details

    • Location Egypt, Egypt
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date February 22, 2026
    • Application Deadline April 03, 2026