Customer Service Analyst

Location: Aguascalientes

Job Schedule: Full-time On site

Education Requirement: High school diploma or Bachelor's degree

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Customer Service representative to join our team in Aguascalientes.

A Day in the Life

• Receives a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS Customers or Businesses, NMAC/IFS Dealerships and/or Third Parties, resolving inquiries, handling complaints and walking them through the correct process according to their original request.
• Identifies current Account status for appropriate action on both Retail and Lease NMAC/IFS phone calls regarding Titles, End of Term, Interest rate and other subjects.
• Maintains a Quality Standard on all phone calls received, guaranteeing a minimum overall average percentage of 70% follo...

Ready to Apply?

Submit your application today and join our talented team at Nissan Motor Corporation.