Customer Service Agent with German (m/f/d) - part time

Capita
📍 Kraków, Lesser Poland Voivodeship, Poland 💼 Full-time 🕒 Posted March 01, 2026

Job Description

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)

  • Analysing and solving customer’s queries

  • Sharing information on administrative and technical requests (products, invoices, etc.)

  • Making changes to the system

  • Forwarding faults or calls to other departments

  • Skills you need to succeed:

  • German at min. C1 level

  • Customer oriented attitude

  • Excellent organizational and communication skills

  • Good knowledge of MS Office

  • Willingness to work in two shifts between 8am and 10pm, Monday-Sunday, 5 days a week, 40 hours per week

  • Offer for you:

  • Co...

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    Job Details

    • Location Kraków, Lesser Poland Voivodeship
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date March 01, 2026
    • Application Deadline April 10, 2026