Customer Service Agent

Allied Universal® is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson, TX. The Call Center Representative handles a high volume of both inbound and outbound calls. Allied Universal’s Service Assurance Center (SAC) is a call center that operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. Service Assurance Center Specialists also assist with Post Watch™, a real-time schedule monitoring system, by contacting posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. **This position may require working on holidays if they fall on your regularly scheduled workdays** **.** **This is a full time, in office role that requires weekends.**

**PAY: $17.00 per hour plus tiered retention/performance bonus eligibility**

**SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full...

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