Customer Service Agent

Role Responsibilities

As a Customer Service Agent your role includes:

• Processing customers at the check-in desk: tagging of baggage, checking validity of travel documentation (passports & visas), seat allocation, issuing boarding cards, collecting airline fees. To be fully conversant with the policy and procedures of our contracted airlines.

• Flight boarding: checking of boarding passes, check all hand baggage complies with airline regulations.

• Flight arrivals: processing Customers from the aircraft to the terminal building in a safe and controlled manner, dealing with Customer queries including misplaced bags.

• Office duties include telephone enquiries, flight administration, misplaced bags, flight enquiries and the update of the Flight Information Display Screens.

We are seeking dedicated, service-oriented individuals who are enthusiastic about wor...

Ready to Apply?

Submit your application today and join our talented team at PrimeFlight.