Customer Service Agent

Customer Service Advisor

3 Months FTC

Are you passionate about helping others and looking to build a meaningful career?

We are looking for Customer Service Advisor to join our friendly contact centre team. In this role, you will support members of the public across a variety of channels: over the phone, email, and in writing — always providing clear, fair, and professional support.

About the role:

As a Customer Service Advisor, you will be working in one of several specialist teams, which might include reviewing evidence, responding to letters, handling calls, or assessing video footage — all while following guidelines and making sure every customer gets the right help.

What you will be doing:

• Handling inbound and outbound calls with care and clarity
• Responding to written enquiries with concise, evidence-based replies
• Processing payments and resolving queries
• Logging inte...

Ready to Apply?

Submit your application today and join our talented team at Marston (Holdings).