Job Description
Join our Tijuana call center team at Redial BPO!
Job Title: Customer Service Agent
Location: Tijuana, Baja California, Mexico
Job Summary: As a Customer Service Agent at Redial BPO, you'll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You'll communicate via phone, email, and chat, maintaining accurate records and collaborating with your team to deliver excellent service.
Key Responsibilities
- Address customer inquiries and resolve issues professionally.
- Provide accurate information about products and services.
- Document all customer interactions in the CRM system.
- Meet performance targets for quality and efficiency.
- Adhere to company policies and data privacy regulations.
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Submit your application today and join our talented team at Redial BPO.
Submit ApplicationJob Details
- Location Ciudad de México, Distrito Federal
- Job Type Full Time
- Category Information and Record Clerks
- Posted Date May 22, 2026
- Application Deadline July 01, 2026