Customer Service Agent

Customer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia

Location: On-site – Calle 93, Bogotá

Job Type: Full-Time (42 hours/week)

Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per week

English Level: B2+ to C1

Education: High school, technical, technologist, or professional

Experience: No experience required (face-to-face sales experience is a plus)

What We Offer:

• Base Salary: $2,850,000 COP
• Biweekly payments
• Performance bonus: up to $250,000 COP
• Unlimited sales commissions – no cap on earnings

Role Responsibilities:

• Provide customer service over the phone
• Perform mandatory cross-selling on every call
• Work in a sales-driven call center environment

Benefits:

• Choose 2 memberships after the first month: Laika, Spotify, or Netflix
• Welcome outing at 1.5 months

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