Customer Service Agent

Minor Hotels

📍 Bangkok, Bangkok, Thailand 💼 Full-time 🕒 Posted July 07, 2026

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Job Description

Job Description
Able to think fast, find answers, and respond quickly to customers’ concern, issues and questions, all with a polite, empathic, and professional and manner. 
Excellent customer care and focus, ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience. 
Attract customs by promoting our company positively, answering questions and addressing concerns as they arise. 
Recommend possible hotels to meet the customs’ needs 
Ability to learn and follow all customer service procedures and policies. 
Refer issue and questions to managers if necessary
Answer and manager incoming calls, emails, chats, WhatsApp, LINE, and/or the related channel 
Take personal responsibility for driving up selling and cross selling
Strive to meet and go above personal and team targets, and goals. 
Aim for customer resolution and re...
            

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Job Details

Location Bangkok, Bangkok
Job Type Full-time
Category Information and Record Clerks
Posted Date July 07, 2026
Application Deadline August 16, 2026