Customer Service Advisor

Pay Rate: £27,500

Grade: RCS O

Contract Type: Permanent (Full-Time)

Shift patterns: Monday to Friday, working 7.5hr shifts between 7am-5pm - will potentially change to rotating shifts of 7am-3pm + 9am-5pm

Location: Manton Wood - Worksop

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

A TYPICAL DAY MAY INVOLVE

• Support with the E-Comm go live
• Manage the case management system
• Record all complaints
• Compile a daily tracker and deviations, ensuring trends and CI are maintained
• Ensure that all customer deliveries requiring booking slots are booked in advance
• Monitor all Customer collections and work collaboratively with the transport team
• Providin...

Ready to Apply?

Submit your application today and join our talented team at DHL Supply Chain.