Customer Service Advisor

Be the Voice That Makes the Difference

We're looking for a confident and customer‑focused Customer Service Advisor to deliver exceptional after‑sales support for our clients and their customers. If you thrive on helping people, solving problems, and creating positive experiences for your team as well as customers and clients, you'll feel right at home in this fast‑moving, service‑driven environment.

About the Role

In this role, you will handle service requests, communicate with clients and their customers, maintain clear contact across multiple channels, and keep customer records accurate and up to date. Working as part of our Claims Department, you will play a key part in ensuring every interaction is handled professionally, courteously, and in a way that exceeds expectations. You'll be responsible for providing outstanding after‑sales care, ensuring that customer queries and claims are processed efficiently and effectively.

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Ready to Apply?

Submit your application today and join our talented team at Castelan Group.