CUSTOMER SERVICE ADVISOR

Customer Service Advisor
Stoke Prior, Bromsgrove
£25,000 per annum
Monday to Friday, 9:00am – 5:00pm (30-minute lunch break)

We are looking for a friendly, organised, and customer-focused Customer Service Advisor to join a busy and supportive office team based in Stoke Prior. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.
You will be the first point of contact for customers, handling enquiries, processing orders, and working closely with internal teams to ensure a positive customer experience.

Customer Service Advisor Key Responsibilities
Maintaining daily contact with existing customers
Responding to customer enquiries via telephone and email
Processing customer orders using Sage
Managing returns and credit requests through Sage
Working closely with the Sales Team to ensure customer satisfaction
Providing efficient and professional custom...

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