Customer Service Advisor

Customer Service Advisor | Wigan | 8 Months Matternity Cover |£28,272 per anum

Hours: Monday to Friday, 8.30am–5.00pm

KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Advisor to join their team on a Temp basis.

You will be responsible for:

Answering telephone calls professionally and courteously
Processing orders efficiently and accurately
Managing direct shipments from supplier to customer.
Placing orders with internal/external suppliers and arranging timely deliveries
Monitoring stock levels in line with customer demand and supplier lead times
Managing customer expectations and proactively communicating any issues related to their order
Handling invoice queries and raising credit notes when necessary

Maintain confidentiality and appropriate handling of sensitive customer information. 
The successful candidate will have:

Committed to delivering an...

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