Customer Service Advisor

Customer Service Administrator

Rugby (outskirts car driver essential)

£26,000 – £27,500 - Plus Annual Bonus – Potential OTE £30,000

Purpose of Role:

To support the Sales Team to ensure that customers receive an exceptional experience from order to project completion

Duties:

· Responsible for order processing - ensuring equipment is delivered in a timely and accurate manner.

· Managing customers’ expectations during the process and project closure phase.

· To resolve challenges for customers when orders cannot be fulfilled.

· Finalisation of projects under the guidance of Sales Team.

· Adhering to company processes and procedures.

· Develop good working relationships with Sales, Logistics and Accounts Departments

· Build excellent relationships with customers.

Experience

* Experience in customer services

* Knowledge of data based systems

* Good knowledge of MS office (es...

Ready to Apply?

Submit your application today and join our talented team at ROSE & YOUNG RECRUITMENT LTD.

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