Customer Service Advisor

Contact Centre Trainee Consultant

Hotel Chocolat

Job Specification

Salary: £12.30 p/h - Bonus up to £300 per month

Training sessions may be conducted on site.

Shifts: Monday to Friday between 8:30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. Rota will be on a rotating shift pattern with 2 weeks notice. Opening times seasonal.

We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.

Every contact into our Customer Service team needs to wow… that’s the way we do things at Hotel Chocolat, and you’ll be working with our customers to ensure everyone has the best experience ...

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