Customer Service Advisor

Customer Service Representative

• Location: Prescot
• Salary: £25,789 per annum
• Hours: Monday to Friday, 9:00am - 5:00pm
• Excellent company benefits

About the Role

We are working with a well-established manufacturing business based in Prescot who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full‑time, office‑based role offering stable working hours and a competitive salary.

The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle.

Key Responsibilities

• Handling customer queries via telephone and email in a professional and timely manner
• Processing customer orders accurately on internal systems
• Managing order‑related queries, including amendments, deliveries and lead times
• Providing after‑...

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