Customer Service Advisor

Job Introduction

We are recruiting for a Service Advisor to join our Skoda Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent basic salary with OTE up to £36,000 plus benefits. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and upselling our full range of services.

Role and Responsibilities

• Book customer vehicles in for maintenance and/or repairs, and liaise with the workshop team to schedule the workload.
• Meet customers on arrival and provide them with a seamless service, from drop off to vehicle handover.
• Update customers with progress on their vehicle, as well as authorise additional work and make follow‑up calls.
• Liaise with the Workshop, Parts an...

Ready to Apply?

Submit your application today and join our talented team at Listers.