Customer Service Advisor

TK Elevator UK Ltd
📍 Nottingham, England, United Kingdom 💼 Permanent, Full-time 🕒 Posted June 05, 2026

Job Description

What we expect

Job Responsibilities

  • Ensure the timely recording of any safety incidents and customer complaints notified via Central Service Administration team
  • Processing Addition, Cancellation and Amendment SAF’s in a timely manner
  • Ensuring all the relevant documents are attached behind Group Contracts in Navision
  • Applying Endorsements on monthly basis (includes sending out Endorsement Prelists)
  • Uplifting callout rates on monthly basis
  • Invoicing Service Contracts (includes checking the Invoice Prelists for possible errors, manual invoicing, After Service Rendered invoicing, keeping Invoice Summary Sheet up to date)
  • Assisting with any SAF related queries
  • Providing Branch Support with any Service Administration related tasks (Updating PO numbers on existing Contracts, providing training as and when required, updating Navision with Customer email addresses or contact det...
  • Ready to Apply?

    Submit your application today and join our talented team at TK Elevator UK Ltd.

    Submit Application

    Job Details

    • Location Nottingham, England
    • Job Type Permanent, Full-time
    • Category Information and Record Clerks
    • Posted Date June 05, 2026
    • Application Deadline July 15, 2026