Customer Service Advisor

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands‑on training and ongoing support. Then you will progress through a structured development path including complaints handling training and, over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. Barclays Payments Merchant Services is building a team of adaptable, skilled professionals who can deliver high‑quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a Monday‑to‑Friday 9 am‑5 pm role where you can learn, grow and thrive, we’d love to hear from you.

The role is hybrid and based in Northampton.

Qualifications

• Experience in customer service (internal or external).
• Ability to manage a high volume of customer queries without compromising qualit...

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