Customer Service Advisor

Yorkshire Building Society
📍 Malton, England, United Kingdom 💼 Permanent - Part Time 🕒 Posted July 02, 2026

Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.
  • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Malton Branch.

    “We have an exciting opportunity to join our friendly team here in Malton. This is a branch that prides itself on creating a welcoming atmosphere and providing our customers with an outstanding level of support and service. As well as helping our customers in branch and over the phon...

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    Submit your application today and join our talented team at Yorkshire Building Society.

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    Job Details

    • Location Malton, England
    • Job Type Permanent - Part Time
    • Category Information and Record Clerks
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026