Customer Service Advisor

Yorkshire Building Society

📍 Malton, England, United Kingdom 💼 Permanent - Part Time 🕒 Posted July 02, 2026

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Job Description

About the Role
As a Customer Service Advisor, you’ll:
Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members—without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Malton Branch.
“We have an exciting opportunity to join our friendly team here in Malton. This is a branch that prides itself on creating a welcoming atmosphere and providing our customers with an outstanding level of support and service. As well as helping our customers in branch and over the phon...
            

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Job Details

Location Malton, England
Job Type Permanent - Part Time
Category Information and Record Clerks
Posted Date July 02, 2026
Application Deadline August 11, 2026