Customer Service Advisor

Overview

Pen Underwriting is looking for a Customer Service Advisor to join their team based in Liphook. This is a great opportunity for someone with strong customer service and administrative skills who enjoys building relationships, solving problems and delivering excellent service. Whether you have previous insurance experience or are looking to transfer your skills from another customer focused environment, we would love to hear from you. Working as part of a supportive team, you will act as a key point of contact for brokers, helping to manage enquiries, maintain accurate records and support the smooth day to day running of the business. This is a varied role that would suit someone who is organised, proactive and enjoys working in a fast paced environment. How you'll make an impact Handle inbound and outbound calls, providing a professional and friendly service. Act as a key point of contact for brokers, responding to enquiries by phone and email. Manage team...

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