Customer Service Advisor

Salary

£12.90 per hour (plus £1 per hour weekend premium). Upon successful completion of your probationary period, there is a possibility to receive a performance-related quarterly bonus of up to 20%. Advisors who consistently meet KPI targets have the opportunity for enhanced pay.

Shifts

• Shift 1: Sunday‑Wednesday (Sunday 9am‑5pm, Monday‑Wednesday 8am‑6pm) – 36 hours


• Shift 2: Wednesday‑Saturday (Wednesday‑Friday 8am‑6pm, Saturday 9am‑5pm) – 36 hours


• Shift 3: Monday‑Friday 1pm‑9pm – 36 hours


• All shifts include flex‑up hours

Start date

22nd June 2026, Mon‑Fri 9am‑5pm training. (No time off will be honoured between 22nd June and 24th July.) During peak trading periods (up to 20 weeks a year) you may be required to work an additional 4‑hour shift per week; this is paid and programmed in advance.

The role