Customer Service Advisor

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📍 Knowsley, Merseyside, United Kingdom 💼 Full-time 🕒 Posted June 01, 2026

Job Description

Customer Service Representative

Location: Prescot
Salary: £25,789 per annum
Hours: Monday to Friday, 9:00am - 5:00pm
Excellent company benefitsAbout the Role

We are working with a well-established manufacturing business based in Prescot who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full-time, office-based role offering stable working hours and a competitive salary.

The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle.

Key Responsibilities

Handling customer queries via telephone and email in a professional and timely manner
Processing customer orders accurately on internal systems
Managing order-related queries, including amendments, deliveries and lead times
Providing after-sales support and resolving any issues or concerns
Liaising with internal departments such as production, logistics and sal...

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Job Details

  • Location Knowsley, Merseyside
  • Job Type Full-time
  • Category other-general
  • Posted Date June 01, 2026
  • Application Deadline July 11, 2026