Customer Service Advisor

Yorkshire Building Society

📍 Great Yarmouth, England, United Kingdom 💼 Permanent - Full Time 🕒 Posted June 25, 2026

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Job Description

About the Role
As a Customer Service Advisor, you’ll:
Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members—without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Great Yarmouth Branch.
“Great Yarmouth is a small branch in a seaside town with easy access from a number of transport links. We are passionate about supporting your onboarding journey to service our customers’ needs and requirements through multiple channels, including face to face , on line and o...
            

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Job Details

Location Great Yarmouth, England
Job Type Permanent - Full Time
Category Information and Record Clerks
Posted Date June 25, 2026
Application Deadline August 04, 2026