Customer Service Advisor

Job Overview

Customer Services Advisor – the first point of contact for customers, contractors, and suppliers via phone, email, and webchat. This role supports a collaborative team, handling inbound calls and administrative tasks to deliver seamless service, including to vulnerable or urgent‑need customers.

Location & Working Hours

Hybrid – Crossways Business Park, Dartford & Home. 35 hours per week, Monday to Friday.

Salary & Contract

£22,890 – £28,612 per annum (depending on experience). Permanent contract.

Training & Work Arrangement

First six weeks of training in the Dartford office (full‑time). After training, split time 50/50 between Dartford office and working from home.

Responsibilities

• Act as the first point of contact for customers, contractors, and suppliers.
• Handle inbound calls, email and webchat inquiries.
• Provide accurate information and support related to ho...

Ready to Apply?

Submit your application today and join our talented team at Moat Homes.