Customer Service Advisor

Forge Talent Group
📍 Darlington, County Durham, United Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

We are looking for a friendly, professional, and motivated Customer Service Advisor to join our client's growing team on a permanent basis. This is an excellent opportunity for someone with previous customer service experience who enjoys helping people and resolving issues efficiently.

Key Responsibilities

* Handling customer enquiries via phone and email

* Providing excellent customer service at all times

* Resolving customer issues quickly and effectively

* Processing customer requests accurately and efficiently

* Maintaining accurate customer records and updating internal systems

* Working closely with other departments to ensure customer satisfaction

* Managing complaints professionally and following issues through to resolution

* Meeting individual and team performance targets

Requirements

* Previous experience in a customer service role

* Strong communication skills, both verba...

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Job Details

  • Location Darlington, County Durham
  • Job Type Full-time
  • Category other-general
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026