Customer Service Advisor

Location: Aldershot (100% office-based)
Salary: £27,500
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)

Make a Real Difference Every Day

We’re looking for a proactive and organised individual to join a busy team supporting families with housing and maintenance-related queries. This is a rewarding role where you’ll take ownership of issues, manage expectations, and see tasks through to completion.

About the Role

This is a high-volume, fast-paced position where you will act as a key point of contact, handling a mix of inbound and outbound calls alongside managing shared inboxes.
You’ll be responsible for coordinating and progressing property-related queries, ensuring customers are kept informed and supported throughout. Many of the situations you’ll deal with will be important and sometimes sensitive, so a calm, professional, and solution-focused approach is essential.
You’ll take full ownership of cases, working to resolve issu...

Ready to Apply?

Submit your application today and join our talented team at Mainstay Recruitment Solutions Ltd.

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