Customer Service Advisor

Prime Appointments
📍 Colchester, Essex, United Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

A client of ours in the Colchester area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 4.45pm and paying £25,800 - £26,500 per annum depending on experience.

Key Duties include but are not limited to:

Respond promptly to customer enquiries through email and phone.
Provide advice and guidance on the company's product range.
Process customer orders
Resolve delivery-related issues and handle customer complaints professionally and tactfully.
Carry out general administrative duties to support daily operations.Skills and Experience required to be considered for this Customer Service Advisor position:

Excellent communication skills.
3+ years' experience within a call centre and customer service position]
Manufacturing, Engineering or construction industry experience is desirable but not essential
Positive, can-do attitude.
Proficient within the Microsoft Packages...

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Job Details

  • Location Colchester, Essex
  • Job Type Full-time
  • Category other-general
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026