Customer Service Advisor - Clonakilty

Capita

📍 Clonakilty, Cork, Ireland 💼 Full-time 🕒 Posted May 31, 2026

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Job Description

Description
 :What you’ll be doing: 
Handle a high number of customer queries via telephone and complete administration tasks
Answer all queries in a positive manner, ensuring you give a positive image and great first impression to all contacts
Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process
What we’re looking for: 
Previous experience working in similar environment
Being highly methodical with a thorough attention to detail
Strong communication skills and the ability to build rapport with all callers
Having excellent organi...
            

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Job Details

Location Clonakilty, Cork
Job Type Full-time
Category Information and Record Clerks
Posted Date May 31, 2026
Application Deadline July 10, 2026