Customer Service Advisor

Permanent, 25hours per week (Monday-Friday) 9am-2pm.

Looking for a role where no two days are the same — and where your people skills truly shine? As a Customer Service Advisor, you’ll be the friendly first point of contact for a wide range of council services.

About the role…

• You will handle a variety of enquiries across multiple channels (phone, email, face-to-face)
• Navigate several systems with confidence and accuracy
• You will thrive under pressure in a fast-paced, ever-changing environment using multiple systems
• Collaborate with a positive, supportive team that genuinely cares
• Please note, this is primarily an office- based role

What we’re looking for…

Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someone’s day better, you’ll fit right in!

You will be part of a supportive a...

Ready to Apply?

Submit your application today and join our talented team at PublicaGroup.