Customer Service Advisor

Listers
📍 Cheltenham, Gloucestershire, United Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

Job Introduction                 

We are recruiting for a Service Advisor to join our Toyota Dealership in Cheltenham.

The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Salaries include basic salary plus a monthly bonus, with an OTE of £36,000. 

Role and Responsibilities

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. 

Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up ca...

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Job Details

  • Location Cheltenham, Gloucestershire
  • Job Type Full-time
  • Category other-general
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026