Customer Service Advisor

Enva
📍 bilsthorpe cp, england, United-Kingdom 💼 Full-time 🕒 Posted June 20, 2026

Job Description

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Overview

We are seeking to recruit a Customer Service Advisor to join our Customer Experience department.

Application Deadline: 26 September 2025

Location: Bilsthorpe

Responsibilities

  • Act as first point of contact for incoming calls – ensuring a warm, engaging, and polite introduction.
  • Maintaining and building rapport with customers, understanding their needs, and managing customer’s expectations.
  • Conducting outbound calls to existing customers to up/cross sell additional products and services.
  • Questioning to establish customer needs and identifying opportunities to pass to sales team.
  • Respond to customer and internal emails and chat in a professional and timely manner.
  • Place or amend customer orders accurately and efficiently.
  • Completing onboarding welcome calls to new cus...

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Job Details

  • Location bilsthorpe cp, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026