Customer Service Advisor

Michael Hill

📍 Australia, Queensland, Australia 💼 Full Time - Permanent 🕒 Posted March 02, 2026

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Job Description

Permanent |Full-time | Hybrid - Cannon Hill Office + WFH | Free on-site parking
Since 1979, Michael Hill has helped customers celebrate life’s special moments with quality jewellery made to last.

We’re now looking for a Customer Service Advisor to join our team and deliver the exceptional service we’re known for.

What You’ll Do:
Support customers across multiple channels with professionalism and care

Resolve queries and complaints promptly, using sound judgment

Document all customer interactions accurately

Collaborate with team members and internal partners

Follow data security practices and protect customer information

Enjoy flexible work options, with mainly Monday–Friday hours and occasional weekend coverage
What You’ll Bring:
2+ years' relevant, proven experience in retail or contact centre roles

Strong communication and customer‑f...
            

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Submit your application today and join our talented team at Michael Hill.

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Job Details

Location Australia, Queensland
Job Type Full Time - Permanent
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026