Customer Service Advisor

Manpower

📍 Ashford, England, United Kingdom 💼 Full Time 🕒 Posted June 05, 2026

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Job Description

Overall Mission

Act as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Build strong customer relationships, represent the Voice of the Customer, and manage the complete order-to-shipment process for assigned accounts.


Main Responsibilities

Execute Customer Care strategy aligned with global guidelines.
Monitor KPIs and take corrective actions where needed.
Identify and support continuous-improvement opportunities.
Participate in internal projects relevant to Customer Care.
Support assigned customers and affiliates to fulfil order requirements; escalate issues when required.
Collaborate with Customer Care team to provide superior service.
Maintain clear communication with customers, operations, sales, and GBS.
Manage order changes, issue resolution, and customer complaints.
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Job Details

Location Ashford, England
Job Type Full Time
Category Information and Record Clerks
Posted Date June 05, 2026
Application Deadline July 15, 2026