Customer Service Adviser

Pontoon
📍 Dundee, City of Dundee, United Kingdom 💼 Full-time 🕒 Posted June 19, 2026

Job Description

JOB TITLE: Customer Service Advisor

PAY: £14.40p/hr

LOCATION: Dundee

HOURS: Full Time, 35 hours per week

WORKING PATTERN:

Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training.

START DATE: 3rd August

CONTRACT: 6 months

About this opportunity

Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers?

Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes.

We're currently looking for people who care about customers to join our Complaints Support tea...

Ready to Apply?

Submit your application today and join our talented team at Pontoon.

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Job Details

  • Location Dundee, City of Dundee
  • Job Type Full-time
  • Category other-general
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026